Parts Customer Service Rep

What you will do

The Parts Customer Service Representative will processes parts orders and orders changes to include price quotations, preparation and follow-ups on purchase orders, and confirmation of shipment dates, advise customers of schedule dates and changes, provide price and availability to customers Obtains approval from buyers to ship items that are of limited quantity, assist in procuring part numbers and identifies bad part numbers, locates parts from districts and plants for priority orders if not in stock at parts center, review backlog order daily, and send order to warehouse for shipping.
How you will do it

As a Parts Customer Service Representative uses manufacturing resource software to retrieve customer information, verifies inventory levels, and processes purchase order, contacts customers on status of orders, negotiates with buyers if lead times not acceptable to the customer, work with purchasing agents on new parts, and lead times and pricing.

What we look for

6 months to 1 year of related work experience or equivalent of education and experience
Ability to comprehend Microsoft Suite Software

Associate s degree preferred

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.